How can my IT department allow Tenor?

If your IT department has especially strict security, there might be a little work required to get Tenor up and running. You may need to ask them to "whitelist" our application so it's not disabled by your corporate filters.

As a starting point, you can request the following domains to be whitelisted:

  • *.tenorhq.com
  • *.stytch.com

These are the primary domains for Tenor's application (Stytch is our authentication vendor, powering our secure login experience).

If that doesn't work, you may also need to whitelist a longer list of services that power Tenor in the background. This list includes:

  // Tenor
  '*.tenorhq.com',
  // Stytch
  '*.stytch.com',
  // Posthog
  '*.posthog.com',
  // Vapi / Daily
  '*.vapi.ai',
  '*.daily.co',
  'wss://*.wss.daily.co',
  // Cloudfront
  '*.cloudfront.net',
  // Vercel
  'vercel.live',
  '*.vercel.live',
  'vercel.com',
  '*.vercel.com',
  '*.pusher.com',
  'pusher.com',
  'wss://*.pusher.com',
  // HelpScout
  'fonts.gstatic.com',
  '*.helpscout.net',
  'beaconapi.helpscout.net',
  // Sentry
  '*.ingest.sentry.io'

Still need help? Contact Us Contact Us