Learning Path Scenario Progression Options

Learning Path progression settings allow Admins and Instructional Designers to control how users unlock scenarios within a Learning Path.

These settings help organizations guide practice experiences in different ways — whether you want users to move step-by-step, practice freely, or demonstrate proficiency before advancing.

Where to Find Progression Settings

To configure scenario progression:

1. Navigate to the Admin Dashboard
2. Open Learning Paths
3. Create or edit a Learning Path
4. Open the Learning Path Settings section
5. Under Scenario Progression, choose your preferred progression type

Available Progression Types

Tenor currently supports three progression options:

Sequential (Unlock step-by-step)

This is the default progression setting.

Users must complete each scenario before the next scenario unlocks.

For example:

• Scenario 2 unlocks only after Scenario 1 is completed
• Scenario 3 unlocks only after Scenario 2 is completed

📝 Note: Sequential progression only requires completion — no minimum score is needed to advance.

Any Order (All scenarios accessible)

All scenarios in the Learning Path are immediately available.

Users can:

• Practice scenarios in any order
• Jump between scenarios freely

This option is useful when:

• Scenario order is not important
• Learners have different training needs
• You want users to self-direct their practice

Score-Based (Unlock when the required score is attained)

With score-based progression, users must achieve a required score before the next scenario unlocks.

In simple terms: completion alone is not enough to progress — the learner must demonstrate proficiency first.

Tenor currently supports two scoring methods:

Leader Score

• Uses Tenor’s default scoring system based on overall conversation proficiency.
• Admins and Instructional Designers can set the minimum Leader Score required to unlock the next scenario.
• For example:
  • Require a Leader Score of 4/5 before progressing

Scorecard Criteria

• Uses a shared Scorecard to evaluate learner performance.
  • Scorecards can include:
  • Custom evaluation criteria
  • Behavioral competencies
  • Skill-based scoring requirements
  • Organization-specific standards
• Admins and Instructional Designers can:
  • Select which Scorecard to use
  • Define how many criteria must pass before progression is unlocked
  • For example:
    • Require 3 out of 5 Scorecard criteria to pass

💡 Note: Organizations can create their own custom Scorecards.

Choosing the Right Progression Type

Different progression settings support different learning goals:

• Sequential → Best for guided, structured learning
• Any Order → Best for flexible or self-directed practice
• Score-Based → Best for proficiency-based training and certification-style programs