How to Manage My Team as a Tenor Manager

The My Team section is where you organize your team members, build structured learning experiences, and set up the criteria used to evaluate practice sessions. You'll find it in the top navigation bar under My Team.

My Team has three tabs:
  • Groups — Organize users into teams.
  • Learning Paths — Create guided sequences of practices.
  • Scorecards — Define the criteria used to evaluate practice sessions.

Groups

Groups let you organize your team members into smaller teams so you can assign learning paths and track progress more easily.
To create a group:
  1. Go to My Team → Groups.
  2. Click + Create Group in the top-right corner.
  3. Enter a Name for the group.
  4. Under Users, search for or scroll through the list of team members and check the box next to each person you want to add. Selected users will appear in the Users invited panel on the right.
  5. Click Create Group.

Once created, your group will appear on the Groups page. You can use groups to assign learning paths to an entire team at once.

Learning Paths

Learning paths let you bundle multiple practices into a guided sequence so your team works through them in a structured order.
To create a learning path:
  1. Go to My Team → Learning Paths.
  2. Click + New Learning Path.
  3. Add a title and a description so your team knows what to expect (e.g., "With this learning path, you'll practice your leadership skills according to [Company]'s business goals").
  4. Optionally, click Change cover to upload a custom cover image, and the calendar button to set up a due date.
  5. Click + Add a practice to start building your sequence. Practices will unlock step by step in the order you add them (Sequential mode).
  6. Expand Learning Path Settings for additional configuration options.
  7. Click Save when you're done.

For a detailed walkthrough on editing an existing learning path, see How to Customize and Assign Learning Paths.

Scorecards

Scorecards define the criteria the AI uses to evaluate practice sessions. Each scorecard contains one or more criteria, and each criterion has its own grading scheme and scoring instructions.
To create a scorecard:
  1. Go to My Team → Scorecards.
  2. Click + New Scorecard.
  3. Enter a Scorecard Name (required) and an optional Description that briefly explains what the scorecard evaluates.
  4. Set up your first Criterion:
    • Name — What this criterion measures (e.g., "Active Listening", "Empathy").
    • Grading Scheme — Choose how the criterion is scored (e.g., Yes/No).
    • Scoring Instructions — Describe how to evaluate this criterion so the AI knows what to look for.
  5. Click + Add Criterion to add more criteria as needed.
  6. Click Save when you're done.

Once saved, your scorecards can be attached to practices so every session is evaluated consistently against the same standards. For a detailed walkthrough on creating using scorecards, see How to Create and Use Scorecards in Tenor

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