Sharing Tenor Scenarios

Sharing scenarios in Tenor makes it easy to collaborate with managers, peers, facilitators, and stakeholders. Whether you're sharing a completed practice session for feedback or distributing a custom scenario for others to practice, sharing helps create alignment, encourages coaching conversations, and scales learning across your organization.

Share a Completed Scenario Practice

After completing a scenario practice, you can share your results with another user in Tenor. This allows them to review your performance, including:

• AI-generated feedback
• Conversation transcript
• Call recording
• Coaching insights and recommendations

Sharing completed practices is useful when seeking feedback from a manager, preparing for certification or evaluation, or collaborating with a coach on development goals.

To Share a Completed Practice

1. Navigate to History.
2. Locate the practice session you'd like to share.
3. Click the Share icon next to the practice.
4. In the Share Scenario window, enter the name of the user you want to share with.
5. Select the user and save your changes.

📝  Note: Your practice data remains private unless you explicitly share it with another user, or unless the scenario you practice is monitored by an Admin (please refer to this article for more information).

Share a Custom Scenario

If you've created a custom scenario, you can share it with individuals or groups within your organization so they can practice the same experience.

Sharing custom scenarios helps ensure teams are practicing consistent messaging, preparing for common workplace situations, and reinforcing organization-specific learning objectives.

To Share a Custom Scenario

1. Navigate to Library.
2. Select My Scenarios.
3. Locate the scenario you want to share.
4. Click the three-dot menu (⋮) on the scenario card.
5. Select Share.
6. Enter the name of the user or group you want to share the scenario with.
7. Select the appropriate user or group and save your changes.

📝  Note: Users you share with will be able to access and practice the scenario, but their individual practice results and coaching feedback remain unique to them.

Best Practices for Sharing

Consider sharing scenarios when you:

• Want manager or peer feedback on a completed practice.
• Need to distribute a scenario to a team for consistent training.
• Are preparing learners for a new process, initiative, or role-play exercise.
• Want to standardize coaching and development across a group.

💡 Sharing scenarios helps create a more collaborative learning experience while ensuring learners receive personalized feedback based on their own practice sessions.